Terms and Conditions
Service Agreement
These Terms and Conditions govern your use of plexzanthagency.com financial planning subscription service. By subscribing to our investment strategy guidance, portfolio management tools, and wealth building resources, you agree to comply with these terms and conditions.
Effective Date: June 23, 2025
Acceptance of Terms
By accessing our financial planning subscription service, creating an account, or using our investment strategy tools, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Your continued use of our services constitutes ongoing acceptance of these terms and any updates made to them.
Definitions
For the purposes of these Terms and Conditions:
- "Service": Refers to plexzanthagency.com financial planning subscription service, including investment strategy guidance, portfolio management tools, asset allocation recommendations, and related financial planning resources.
- "User" or "Client": Any individual who subscribes to or uses our financial planning services, investment strategy tools, or portfolio management resources.
- "Content": All information, data, analysis, recommendations, and materials provided through our financial planning subscription service, including market analysis reports and investment strategy guidance.
- "Company": plexzanthagency.com, our affiliates, employees, and authorized representatives providing financial planning and investment strategy services.
Acceptable Use
Your use of our financial planning subscription service is subject to the following guidelines:
Permitted Uses
- Accessing investment strategy content and portfolio management tools for personal financial planning purposes
- Using our asset allocation recommendations and diversification guidance for your own investment decisions
- Participating in educational content about retirement planning, wealth building, and risk management strategies
Prohibited Activities
- Redistributing, reselling, or commercially exploiting our proprietary financial planning content or investment strategy materials
- Using our service for illegal activities, market manipulation, or unauthorized financial advisory services
- Attempting to gain unauthorized access to other users' accounts or confidential financial information
- Interfering with the proper functioning of our financial planning platform or investment strategy tools
Account Management
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your financial planning subscription or portfolio management tools.
You agree to provide accurate information for account creation and to update your financial situation as it changes to ensure relevant investment strategy recommendations.
Subscription and Payment Terms
Our financial planning subscription service is provided on a monthly basis for R399 per month. Payment terms include:
Payment processing occurs monthly in advance, with the following conditions:
- Automatic renewal unless cancelled with 30 days notice before the next billing cycle
- All fees are quoted in South African Rand and include applicable taxes and charges
- Refunds are available within 30 days of subscription activation, subject to our satisfaction guarantee terms
Intellectual Property Rights
All content provided through our financial planning subscription service, including investment strategy methodologies, portfolio management frameworks, and proprietary analysis tools, remain the intellectual property of plexzanthagency.com.
We grant you a limited, non-exclusive license to use our financial planning content for personal investment decisions only.
Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal and financial information is governed by our Privacy Policy, which forms an integral part of these Terms and Conditions.
Service Warranties
We provide our financial planning subscription service using reasonable skill and care. However, investment strategies and portfolio management involve inherent risks, and we cannot guarantee specific financial outcomes or investment performance.
Our service is provided "as is" without warranties of specific investment returns, market performance, or financial goal achievement.
Limitation of Liability
Our liability for any claims arising from your use of our financial planning subscription service is limited to the amount you have paid for the service in the 12 months preceding the claim.
We shall not be liable for indirect, consequential, or punitive damages arising from investment decisions, market losses, or use of our portfolio management recommendations.
User Indemnification
You agree to indemnify and hold harmless plexzanthagency.com from any claims, damages, or losses arising from your use of our financial planning services, violation of these terms, or investment decisions made based on our recommendations.
Service Termination
Either party may terminate your subscription to our financial planning service with 30 days written notice. We may terminate immediately for violation of these terms or non-payment of subscription fees.
Upon termination, your access to investment strategy tools and portfolio management resources will cease, though you retain access to previously downloaded educational materials.
Governing Law
These Terms and Conditions are governed by the laws of South Africa. Any disputes arising from our financial planning subscription service will be resolved through South African courts or arbitration as appropriate.
Terms Modifications
We reserve the right to modify these Terms and Conditions to reflect changes in our financial planning services, legal requirements, or business practices.
Significant changes will be communicated via email or website notification at least 30 days before taking effect.
Severability Clause
If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions will continue in full force and effect, ensuring continued access to our financial planning subscription service.
Contact Information
For questions regarding these Terms and Conditions or our financial planning services:
Email: legal@plexzanthagency.com
Phone: +27 11 189 3420
Address: 15 Sandton Drive, Sandton, Johannesburg, 2196, South Africa